Video Consultation - How to Guide

    My GP has sent me a video link


How to do a video consultation with your GP


Your GP practice may decide that they want to do your appointment via video consultation. See how it works below.


How it works:


  • Your practice will let you know that they would like you to do a video consultation
  • Your Clinician will then send you a text message with a link to load video consultation, that looks something like this:



What you need to do:


  • Once you receive the message click on the link
  • It will then open your internet browser (e.g. Safari, Chrome)
  • It may show you a screen where you need to click "Request permissions" to enable your camera and your microphone.
  • You should then be able to see yourself.







When the Clinician joins the video you will see them in the video window also.


*This link will only work for the appointment booked, once the call has finished the link no longer works.


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