Our Friends and Family data for January 2019 (as below) shows that 77% of our patients who answered the survey would recommend our practice to their Family and Friends.
January 2019 Friends and Family Test Results
| Not recommended (%) |
Neither/Don't Know (%) |
Recommended (%) |
The Numbers |
| 13 |
10 |
77 |
5 Stars - 92
4 Stars - 27
3 Stars - 14
2 Stars - 5
1 Star - 15
0 Stars - 2
|
- 155 Responses
- 1621 Appointments
- 10% Response Rate
- 67 Verbose Responses
Comments
Additional Questions
Privacy Protection
We use the information entered into this form only for the purposes of processing your Friends & Family Test submission.
Information entered into this form is stored and accessed securely by designated Practice staff.
Issues raised in comments may be discussed between relevant members of the Practice.
The information is used for quality monitoring purposes, in line with the expectations of the patients submitting
the feedback.
The form does not require personal information. Any personal information transmitted via this form may be anonymised
by the Practice when this is required to ensure compliance with General Data Protection Regulation.
All submissions are collated and sent to NHS England.
This information is retained for up to 28 days.
Learn more about our Privacy Policy and
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Should you have any concerns about sending your personal details using the web,
please use one of the alternative methods offered by our organisation.