There is no need to ring the practice for prescription requests
Our Prescription Ordering Direct (POD) service now has a new way of ordering repeat medication. Simply use this online form to submit your details and what prescription you need, and we’ll do the rest.
Visit www.shroptelpod.nhs.uk to order, or email email@example.com
You can continue to contact the POD team by phone at 03333 583 509.
Lines are open 8.00am to 5.00pm, Monday to Friday, excluding bank holidays.
Blood tests may need to be organised before the doctor can issue more medications.
For certain groups of medications including blood pressure tablets or medications used in arthritis it is very important for the patient to have regular blood tests to ensure blood counts are safe and kidney functions are maintained.
For this reason when you request a prescription, the doctor may ask the reception staff to contact you to inform you of the need for a blood test.
The doctor will be happy to issue the prescription for you once the doctor is sure that the message has been passed onto you to have these important blood tests.
In this situation we will try our best not to delay your prescription and we hope you understand the safety reason behind this process
Please note that all medication is issued at Doctor’s discretion.
Medication reviews can be requested by phone. You will be provided with a medication review questionnaire to complete which will start the process or you will be booked into directly to on of our pharmacists.