Opening Hours Including Extended Hours

GP Extended Opening Hours Appointments - From 16th September 2019

GP practices across Telford and Wrekin are participating in the delivery of a national extended hours service, giving our patients access to additional appointments up to 8:00pm in the evenings and at weekends (now also including on Bank Holidays).

Please contact the surgery in the usual way either by phone or in person and if you wish to be seen in the extended hours clinics we will be able to book into an appointment across the multiple hubs across Telford and Wrekin.

If you phone when our surgery is closed a message has been recorded with specific instructions on how to access the service.

GP Out of Hours Service (NHS 111)

NHS 111 takes calls when the GP surgery is closed.

NHS 111 service to take calls out-of-hours across Telford and Wrekin and Shropshire from 17 July 2018

From Tuesday 17 July 2018, patients across Telford and Wrekin and Shropshire who need urgent out-of-hours medical help or advice, will need to call 111.

The NHS 111 service will replace the current out-of-hours GP telephone access service provided by Shropdoc in line with national policy to provide a consistent, integrated approach to urgent care; but any patients that need to see a Clinician out-of-hours will still be seen by a local GP or other appropriate clinician.

NHS 111 is much more than a helpline - if you're worried about an urgent medical concern, you can call 111 to speak to a fully trained adviser. Depending on the situation, the 111 team can connect you to a generalist and specialist nurses, or even a GP or pharmacist, and can arrange face-to-face appointments should you need one. It is free and available 24 hours a day, 365 days a year.

There is also a new ‘ASK NHS’ app that has been designed that provides improved access to NHS 111 and other local NHS services. Advice is delivered by the virtual Clinician ‘Olivia’ and she takes you through the steps of the symptom checker which can result in the booking of a GP appointment, access to NHS choices, a call back from a clinical expert or access to self-care.

You can download the ‘Ask NHS’ app via Google Play (for Android phones) or Apple App Store (for iPhones). 

NHS 111 service

111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.