When we are closed other services are still available to help
NHS 111 service
111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.
NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.
GP Out of Hours Service (NHS 111)
NHS 111 takes calls when the GP surgery is closed.
NHS 111 service to take calls out-of-hours across Telford and Wrekin and Shropshire from 17 July 2018
From Tuesday 17 July 2018, patients across Telford and Wrekin and Shropshire who need urgent out-of-hours medical help or advice, will need to call 111.
The NHS 111 service will replace the current out-of-hours GP telephone access service provided by Shropdoc in line with national policy to provide a consistent, integrated approach to urgent care; but any patients that need to see a Clinician out-of-hours will still be seen by a local GP or other appropriate clinician.
NHS 111 is much more than a helpline - if you're worried about an urgent medical concern, you can call 111 to speak to a fully trained adviser. Depending on the situation, the 111 team can connect you to a generalist and specialist nurses, or even a GP or pharmacist, and can arrange face-to-face appointments should you need one. It is free and available 24 hours a day, 365 days a year.
There is also a new ‘ASK NHS’ app that has been designed that provides improved access to NHS 111 and other local NHS services. Advice is delivered by the virtual Clinician ‘Olivia’ and she takes you through the steps of the symptom checker which can result in the booking of a GP appointment, access to NHS choices, a call back from a clinical expert or access to self-care.
You can download the ‘Ask NHS’ app via Google Play (for Android phones) or Apple App Store (for iPhones).
GP Extended Opening Hours Appointments
GP Practices across Telford & Wrekin are participating in the delivery of the national extended hours service which allows patients to be able to see a local GP, nurse or other healthcare professional for extended hours pre-bookable appointments including in the evenings and at week-ends.
Please ask at reception for further details for appointments available at this medical practice or call the extended hours hubs to book appointments for weekday evenings or at weekends:
Weekday Extended Hours Hub
Monday to Friday
8.00am - 8.30am and 6.30pm - 8.00pm
Contact 01952 661190
Weekends Extended Hours Hub
Weekends and Bank Holidays
8.30am - 12.30am
Contact 0333 222 6649